About us

Since its foundation in 2013, Accessible Madrid has based its service and its own growth on new technologies, understanding these as the best vehicle of communication between our company and its clients. New technologies are fundamental for us, as they enable easy access communication channels between the needs of our clients and the solutions we offer them, thus facilitating their use and helping them to improve their lives.

Arturo Garrido, CEO of Accessible Madrid, in the program La aventura del Saber on Spanish Television with the presenter and another guest

Participation in the media, talks and presentations at European level to transfer our experience in Accessibility.

Arturo Garrido receiving the Travel Hospitality Award on behalf of Accessible Madrid

We have received different recognitions and awards such as the Travel Hospitality Award.

Accessible Madrid team and Bask For All (specialized company in accessibility and accessible Tourism), posing at an international event on accessibility

We have attended and been invited to international trade fairs and congresses in order to be updated with the latest trends in our sector.

Fundación ONCE

We have participated, with all types of public administrations (local, state, European and international (outside the EU) and private organizations, in different R&D projects to reduce mobility barriers.


Customers have distinguished us with their ratings, being chosen several consecutive years with the Traveler's Choice of Trip Advisor.


We are members of ENAT, the most important Accessible Tourism Network in Europe and we have participated in different initiatives carried out by this organization.

  • Online Store

    From our online store, we offer our customers more than 1000 products for sale as well as a rental service of different and varied personal mobility and support products. We give full guarantees in our sales with a free delivery and return service in less than 15 days as well as financing facilities.
  • Offices and Physical Store

    From our offices and our physical store located in C/ Cavanilles 7 (Madrid) we give personalized assistance, advising on our products and services
  • Management Team

    Since the creation of the company, Accessible Madrid's management has wanted to instill the philosophy of customer service and attention to the whole team. The proximity with the client has allowed us to take care of the detail and to know first hand the needs and concerns that they transfer to us. This proximity makes us more sensitive to improvements and innovation in order to provide a service that pursues excellence.
  • Accessible Tourism

    Desde nuestra Área de Turismo. y como receptivo pionero en Turismo Accesible, ofrecemos tours y viajes personalizados, alojamientos accesibles para estancias en Madrid, servicio de asistente personal y servicio de transfers adaptados desde el aeropuerto y estaciones de tren para que no tengas que preocuparte de nada en tu estancia.
  • Training and Consultancy

    From our Training and Consulting Area, we offer specialized courses, as well as integral projects for Public Administrations and private companies in Accessibility matters.

About Us

Accessible Madrid is a company with a service vocation. Our mission is to make life easier for our clients and offer them viable solutions so that the concepts of accessibility and mobility are not a barrier but an opportunity for them.

This service vocation is what drives all our activity, studying, offering and implementing optimal solutions for the needs and concerns of our CUSTOMERS throughout the entire process of their relationship with our company.

Since our creation, we have wanted to give importance to many areas of Personal Mobility and Accessibility, which has helped us to better understand the needs of the people we serve.