Training and Work Practices on Tourist Accessibility

Training and Work Practices on Tourist Accessibility


Training and Work Practices on Tourist Accessibility

This Training and Work Practices on Tourist Accessibility is Financed through the European Social Fund and the ONCE Foundation.

1. Introduction
Accessible tourism is understood as tourism that implies the incorporation of measures that allow access, use and enjoyment of infrastructure, products, environments and tourism services in a standardized, autonomous and safe way, and that contributes to equal opportunities for everybody. 2. Target
The main objective of the course is to train people with disabilities as accessibility auditors so that they can join the labor market and / or become future accessibility consultants for the tourism sector. 3. Who is it for?
Young people who want to work in the promotion of accessible tourism or as responsible for accessibility in tourist establishments, tourist offices or entrepreneurs in the tourism sector.

? Participants must have a recognized disability equal to or greater than 33%, be enrolled in the National Youth Guarantee System (SNGJ) and be considered as a beneficiary of said system the day before the start of their participation in the program.
? Spanish citizenship or being citizens of the EU or of the States Parties to the Agreement on the European Economic Area or Switzerland that are located in Spain in exercise of free movement and residence.
? Non-citizen foreign citizens of the UR must have a residence and work permit.
? Be registered in any locality of the Spanish territory.
? Be between 16 and 30 years old.
? Not have worked or have received educational or training actions on the calendar day prior to the date of registration in the SNGJ.

The proposed training course consists of 18 weeks of online training and culminates with 5 days of face-to-face training, which takes place in Madrid. The face-to-face training sessions will be practical and will serve to teach students the methodology of accessibility analysis of PREDIF and the use of technological tools for the generation of accessibility reports through TUR4all.

4. Program
Online training
Duration: 18 weeks (from June 17 to October 18)
Number of hours: 125 hours

The estimated hours of dedication to each module are the following:
? Module 1. Accessible Tourism: Concept and Strategy: 20 hours
? Module 2. Compliant accessibility regulation: 15 hours
? Module 3. Customer service with accessibility needs in accommodation, restaurants and tourist offices: 35 hours
? Module 4: Good accessibility practices according to the typology of Tourist establishments: 20 hours
? Module 5: Organization of accessible events and guided tours: 15 hours
? Module 6: Techniques for searching for employment and entrepreneurship: 20 hours Face-to-face training

Duration: 5 days (Monday to Friday). From October 21 to 25
Hours: from 9:00 a.m. to 6:00 p.m. with 30 min. of break at mid-morning and 1 hour to eat.
Number of hours: 35 hours (7 hours a day)

Labor practices and guide of accessible tourist experiences. The companies in which the labor practices will be carried out are:
? Community of Madrid: Accessible Madrid (
? Castilla y León: CETEO S.L. (
? Andalusia: ENORDIS S.L.U. (
? Valencia Community: Orthopedics of the Mediterranean
? Principality of Asturias: Favida Gestión S.L.

Duration: from October 28 to November 22.
Hours: 8 hours / day, 5 days a week.
Number of hours: 148 hours.
In this internship period the time spent in the development of the activities within the company, the time dedicated to carrying out the work of field (accessibility audits) and the time dedicated to the realization of the reports through the tools provided. 5. Teaching staff
The course will be taught by PREDIF professionals, qualified personnel with a experience in the field of more than 10 years in the field of accessibility and tourism accessible.

? Tatiana Alemán Selva, technical director of Universal Accessibility, Tourism and Culture
? Ignacio Osorio de Rebellón Villar, Head of Universal Accessibility
? Luigi Leporiere, responsible for Accessible Tourism
? Edurne Francisco Contreras, Technician of Accessible Tourism and New Technologies
? Elena López de los Mozos, responsible for Quality and Social Projects

6. Registration
The registration form will remain open until June 10, 2019. Those who wish to formalize the registration must complete the following form and send the following documentation to
? Photocopy of the DNI
? Photocopy of the document certifying disability.
? Registration in the SNGJ with date of the day
? Certificate of registration

Specific materials and certificate of completion of the course will be provided.

Edurne Francisco Contreras
Training area
Tel. +34 91 371 52 94
Mobile: +34 696 537 724

This Training and Work Practices on Tourist Accessibility is Financed through the European Social Fund and the ONCE Foundation.