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Tax Free Shopping at Accessible Madrid


Tax free Shopping at Accessible Madrid

If you are not a resident of the European Union, you can now make your Tax Free Shopping at Accessible Madrid. You’ll be pleased to know that you can claim a refund of the VAT (Value Added Tax) you paid on purchases at Accessible Madrid in Spain which you are taking back to your country. Now you can buy tax free your mobility scooter or electric wheelchair at Accessible Madrid when you travel to Spain.

What do you need?
For Tax Free Shopping at Accessible Madrid, you simply need to fill in the Tax-Free form at our store (we will help you with that) when you buy your mobility product (mobility scooter, electric wheelchair, etc,). Then, get the form validated at Customs within 3 months of the purchase date.

The electronic VAT refund procedure (DIVA) makes the validating process quicker and easier. You just have to ask us to provide you with the DIVA form and then once it is completed, validate it directly at the automatic terminals installed in Spain’s main ports and airports.

VAT refund to travellers
DIVA Brochure (VAT refund)

The refund process
In any case, on your return trip, remember to always carry:
- Your passport.
- Receipts and DIVA form for your purchases.
- The goods you purchased.
- Your boarding pass.

How to claim VAT after getting the form validated at Customs
Directly through Accessible Madrid store where you made your purchase. We will refund the entire amount within 15 days by bank transfer, or to your credit card.
Also, remember that if your next destination is another country in the European Union, you will not be able to reclaim VAT in Spain, but in the last airport before leaving the EU.

Where to get digital validation
You can do the digital validation process at the following Spanish ports and airports:

Madrid: Adolfo Suárez Madrid-Barajas Airport: Terminal 1 / Terminal 4 / Terminal 4 Satellite
Málaga: Málaga-Costa del Sol Airport
Cádiz: Port of Algeciras / Port of Tarifa
Alicante; Alicante-Elche Airport / Port
Valencia: Valencia Airport
Barcelona: Barcelona-El Prat Airport: Terminal 1 / Terminal 2
Palma de Mallorca: Palma de Mallorca Airport

Do not hesitate to visit us at our store in Madrid to enjoy Tax free Shopping at Accessible Madrid.
Our store address is Calle Cavanilles 7, 28007 Madrid. Phone: +34 915701682. Email: info@accessiblemadrid.com
Our store opening hours are (Monday-Sunday) from 10.30h to 14h and from 17.00h to 20h.